Eco Buzz Tours – Privacy Policy

Effective Date: April 16, 2025

Eco Buzz Tours, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, book a tour, or communicate with us.

1. Information We Collect

When you book a tour, fill out a contact form, or interact with our services, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Credit card or payment information (processed securely via third-party payment platforms)
  • Tour preferences or notes you choose to provide

We do not knowingly collect personal information from children under 13.

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your tour reservations
  • Communicate with you about your booking or inquiry
  • Respond to your customer service needs
  • Send you occasional updates or promotional offers (only if you opt in)
  • Maintain internal records and improve our services

We will never sell or rent your personal information to third parties.

3. Payment Processing

All payments are processed securely through trusted third-party providers (e.g., Stripe, Square, FareHarbor). We do not store or have direct access to your full credit card information.

A temporary credit card hold may be placed before your scheduled tour, as outlined in our Terms & Conditions.

4. Data Security

We take reasonable precautions to protect your data. Our website uses secure encryption (SSL), and we limit access to your information to only those who need it to perform their job.

5. Cookies and Website Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors interact with our site and to improve user experience. You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights and Choices

You can contact us at any time to:

  • Request a copy of the personal data we hold about you
  • Ask us to update or correct your information
  • Unsubscribe from marketing emails
  • Request deletion of your data (unless required for legal or transactional purposes)

7. Third-Party Links

Our website may contain links to wineries or other third-party websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Eco Buzz Tours
Tucson, Arizona
📧 contact @ ecobuzztours.com
🌐 https://www.ecobuzztours.com